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Shipping

Estimated Shipping Time (# of business days) = Processing Time + Delivery Time


Shipping times are estimates only and not guaranteed. Processing Time may be longer for orders that contains prescription item(s) and special order item(s), or item(s) that are not in stock. Shipping fee is determined by the products ordered, the location we are shipping to and the method of shipping.


Refrigerated Items:

Orders that contains items that require refrigeration are shipped with ice packs on Mondays, Tuesdays only. We are not longer offering shipments on Wednesdays due to the delay caused by Canada Post. Depending on the final destination, shipments may be delayed to best avoid parcels being stored at Canada Post depots over the weekend. Orders placed after cutoff will be held to be shipped for the following week. Please note that we are not able to gurantee the condition of the refrigerated package upon arrival.


Estimated Shipping Times (Non-Remote Locations):
Plesae note that PetsDrugMart.ca does not guarantee any delivery times. The information below is an estimate only based on Canada Post's delivery standards. 

Province Processing Time
(business days)
Delivery Time (business days)
Expedited Xpresspost Priority
ON 3 to 4 days 1-3 days 1 day 1 day
QC 3 to 4 days 1-3 days 1 day 1 day
MB 3 to 4 days 2-3 days 2 days 2 days
SK 3 to 4 days 2-3 days 2 days 2 days
AB 3 to 4 days 3-5 days 3 days 2 days
BC 3 to 4 days 4-5 days 3 days 2 days
NB 3 to 4 days 3-5 days 2 days 2 days
NS 3 to 4 days 3-5 days 2 days 2 days
PE 3 to 4 days 4-5 days 3 days 2 days
NL 3 to 4 days 3-5 days 2 days 2 days
NT 3 to 4 days 5-6 days 3 days 3 days
NU 3 to 4 days 5-6 days 4 days n/a
YT 3 to 4 days 6-7 days 3 days 2 days


Remote Locations:

Remote locations may take an extra week or more on top of the above shipping times.

USA/International Addresses:

PetsDrugMart.ca has suspended international and US deliveries due to customs and shipping issues. There is no timeline for when we may be able to ship internationally again. We apologize for any inconvenience caused.